Delivering Happiness tells the story of a founder who was brave enough to experiment with different ways of managing a team. Hsieh founded Zappos, the first online shoe seller, in 1998, and attributes much of the success to the company culture he helped create through his experimentation.

 

One of the most inspiring insights for May & Company, Delivering Happiness sheds light onto this laboratory of company culture, and how company values can form the foundation of everything from processes to human resources strategies.